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Guides

Work out what it is before you pay anyone to look.

Each of these came out of a real call in Phoenix. They say what the symptom means, which checks are worth doing with the appliance switched off, and the point at which a meter is the only thing that will settle it. If one of them fixes your kitchen without us, that is still the right outcome.

A roller-and-rail assembly with its wheel, small hardware, a brush and four hand tools on a white towel

Next step

Tell us what changed, and when.

The guides cover the checks worth doing with the power off. Past that point it takes a meter, and that is what the visit is for.